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Benzo

Policies

Booking Policy:

Appointments can be made online or by phone, and require a credit card to hold the reservation.

Cancellation Policy:

Cancelations must be made at least 24 hours in advance to avoid a fee.

Pricing Policy:

Our pricing is transparent and listed clearly on our website. Additional charges may apply for extra services.

Refund Policy:

Refunds are issued only in specific circumstances and are subject to management approval.

Privacy Policy:

We value your privacy and protect your personal information according to our privacy policy.

COVID-19 Safety Measures:

We follow strict sanitation protocols and require masks for all staff and clients.
Service Guarantee: If you’re not satisfied with your service, please let us know within 48 hours for a complimentary touch-up.

Late Arrival Policy:

We understand that life happens, but please be aware that arriving more than 15 minutes late may result in a shortened appointment or rescheduling.

Gift Card Policy:

Gift cards are available for purchase online and in-store and can be redeemed for services.

Accessibility Policy:

Our salon is wheelchair accessible, and we strive to accommodate all clients’ needs. If you require any specific accommodations, please let us know in advance.